Laurel Cellphone Repair Terms of Service

Effective Date: February 23, 2026

Thank you for choosing Laurel Cellphone Repair. You need to agree to the terms and conditions we present to you if you want to use our services. Please read them carefully before requesting any repair or transaction.

1. SMS Messaging Terms & Compliance

Program Description: This SMS program provides appointment confirmations, repair updates, and reminder messages to customers who book a service with Laurel Cellphone Repair through our website or in-store forms and have opted in to receive text notifications. Consent is collected via service forms with a designated checkbox for SMS.

Cancellation Instructions: You can stop receiving SMS messages at any time by texting "STOP" to the number that sent you the message. After sending "STOP," you will get a confirmation message, and no further messages will be sent unless you re-opt in.

Support Information: For issues with the messaging program, reply with "HELP" or contact us directly at laurelcellrepair@gmail.com or call +1 301-708-0005.

Carrier Liability: Wireless carriers are not liable for undelivered and delayed messages.

Message & Data Rates: Standard message and data rates may apply for messages sent to you and from you.

Supported Carriers: Our SMS notifications are compatible with all major U.S. carriers, including AT&T, T-Mobile, Verizon, and most regional networks.

Age Restriction: Participants must be 18 years or older, or accompanied by a legal guardian, to use this SMS program.

2. Service Eligibility and Customer Responsibility

To receive services, you must:

Provide accurate and complete information about yourself and your device.

Remove any passcodes or provide unlock credentials for proper device assessment.

Back up all personal data prior to repair. Laurel Cellphone Repair is not responsible for any data loss.

Confirm that the device is legally owned by you. Stolen or blacklisted devices will not be accepted.

3. Repair Policy and Limitations

All repairs are evaluated by our technicians. We may decline repairs for devices showing extreme damage or signs of tampering.

Warranty Voidance: Repairs may affect the original manufacturer’s warranty. Consult your manufacturer before proceeding.

Abandoned Devices: Devices not collected within 30 days of repair completion may incur storage fees or be disposed of.

4. Payments, Pricing, and Warranty

Payments: We accept cash, major credit/debit cards, and approved digital platforms.

Taxes: Taxes apply to all purchases and services as required by Maryland state law.

Limited Warranty: Covers defects in parts provided by us and workmanship.

Exclusions: Accidental or physical damage after service, water exposure, or tampering by another party is not covered.

Requirement: Proof of repair (receipt or ticket) is required for all warranty claims.

5. Intellectual Property and Site Use

This website and all materials on it are owned by Laurel Cellphone Repair and protected by copyright and trademark laws.

Limited License: You may download or print one copy of individual pages for personal, non-commercial use only.

User Submissions: By submitting comments, photos, or videos, you grant Laurel Cellphone Repair a royalty-free, perpetual license to use and display this material for business purposes.

6. Limitation of Liability

Laurel Cellphone Repair is not responsible for:

Data loss or software glitch during or after service.

Damage from previously undetected internal issues (e.g., hidden liquid damage).

Delays due to shipment, part availability, or power outages.

Disputes related to device ownership or carrier agreements.

7. Privacy and Legal Compliance

We manage your personal information according to our Privacy Policy. We comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. We also cooperate with law enforcement when required by law.

8. Governing Law and Changes

These Terms are governed by the laws of the State of Maryland. Any conflict that arises will be presented and decided in the proper courts of that particular area. We reserve the right to update these terms periodically. Please check this page regularly for the latest version.

Contact Us

Laurel Cellphone Repair
Address: 15101 Baltimore Ave #100, Laurel, MD 20707
Email: laurelcellrepair@gmail.com
Phone: +1 301-708-0005